Card Training
New Client Training Introducing new clients to the new card management tool and its functionalities Business Drivers Facilitate an increase in number of instructor led trainings to support additional 50+ new client implementations Deliver high quality and consistent training throughout high volume implementation season Provide additional training staff able to support increased training frequency Solution Sourcing: Created strategy to source and develop training SMEs Flexible Scheduling: Implemented process to allow responsive scheduling of new assignments, re-assignments, and tracking Consolidation: Reduced number of platforms [...]
Device Management
ATMs, Cable Set Tops, Modems and Windows Device Our Mission is to help Fortune 200 companies, across multiple industries, develop strategies to deploy and manage their devices, bringing cutting edge practices and experience to the conversation. Experience Our cross industry device management experience allows our clients to realize significant efficiencies improvement in time and cost related to large scale deployment, management and testing across a range of devices. SME resources with operational bank experience and extensive Financial Services experiences to lead strategy. Experience performing rollouts across various devices [...]
ATM Testing
Leading Path was engaged to perform ATM testing for a Major Global Bank. The Leading Path team created test scripts, procedures and solutions which included both automated and manual testing; to meet the client need. Experience Our unique partnership with Paragon, industry leader in ATM virtualization, allows our clients to realize significant efficiencies improvement in time and cost related to large scale testing of ATM devices We help our clients build testing strategies that align with business needs and set the stepping stones for future test innovations. In partnership with [...]
Workforce Transformation
Companies workforces are changing at an unprecedented pace. Gig workers, millennials (gen Y), zoomers (gen Z) and even boomers who refuse to retire are looking looking for new ways to apply their their talents and experience to the workplace. Leading Path has deep experience helping companies transform their workforces to better align to their culture, business cycles, regulatory and competitive environment, changing customer and employee expectations and technology as well as support future products and services. Our Mission is to build workforces that work… today! Workforce Trends Unemployment Job Mobility Competition [...]
TSYS Conversions
We provide our clients with a comprehensive approach to TS2 conversions that includes: Conversion Tools and Planning as well as TS2 Card Data and File Migration Expertise. Our Mission is to take a comprehensive approach to TS2 conversions. Business Drivers Need for tracking progress of client implementations from an end-to-end perspective. Need to migrate entire commercial card portfolio within a specific time-frame and with limited resources. Introducing clients to the new card management tool and its functionalities Our Solutions Using an agile approach, [...]
Campaign Management
Operational intelligence through big data analytics delivers real-time, tactical and strategic visibility into your business data to promote accurate decisions and rapid actions in response to recurring business events. Our Mission is to enable data-driven proactive management of your business Client's Challenge Cycle Time Offers Channels Business Drivers Increase revenue by reducing cycle time and running more campaigns Increase operational efficiencies to allow for more sophisticated offerings Add multiple channels to reach a broader and more targeted audience Our [...]
Cloud Sourcing
Cloud Sourcing is an Uber-like on demand workforce comprised of hourly associates that can be deployed when and where they’re needed most Our Mission is to help companies unlock the power of a flexible internal workforce. Workforce Trends Unemployment Gig Economy Millennials Everyone who wants a job has a job, everything else is a side hustle. 57 million US workers are currently part of the gig economy. Millennials are active participants in the gig economy. Business Drivers [...]