New Client Training

Introducing new clients to the new card management tool and its functionalities

Business Drivers

Solution

  • Sourcing: Created strategy to source and develop training SMEs

  • Flexible Scheduling: Implemented process to allow responsive scheduling of new assignments, re-assignments, and tracking

  • Consolidation: Reduced number of platforms used to schedule and deliver trainings

Accelerators

An accelerator is a tool or process that helps us increase delivery speed, reduce costs and improve quality for our client.

Scheduling Dashboard

Flexible and real-time shared schedule used to coordinate all client trainings

Process Modelling

Utilized Lean Process Modelling to reduce time to deliver trainings to clients

Responsive Reporting

Customized reports that enabled training enhancements and modification to serve client needs

Results

Our Services

Deep Dive